Privacy policy

Privacy Policy

Effective Date: June 24, 2026

Introduction

Bay & Bridle ("Bay & Bridle," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit baybridle.com, make a purchase, create an account, subscribe to our communications, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Information You Provide

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Account login information

  • Order history

  • Product reviews and submitted content

  • Customer service communications

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on the website

  • Referral websites

  • Shopping activity

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about orders and account activity

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Detect and prevent fraud

  • Maintain website security

  • Comply with legal obligations

  • Send promotional emails and marketing communications (where permitted or with your consent)

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

Cookies & Tracking Technologies

Bay & Bridle uses cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website functionality

  • Measure the effectiveness of marketing campaigns

You may adjust your browser settings to refuse cookies, though doing so may affect certain website features.

Payment Information

Payments are processed securely through trusted third-party payment providers. Bay & Bridle does not store your complete credit card or payment information on our servers.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Order fulfillment partners

  • Email marketing providers

  • Website analytics providers

  • Customer support platforms

  • Fraud prevention services

We may also disclose information when required by law or to protect our legal rights, customers, or business.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce our agreements

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Request a copy of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Bay & Bridle does not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child without appropriate consent, we will delete it promptly.

International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Bay & Bridle

Website: https://baybridle.com

Email: assistant@baybridle.com